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  • WEBMASTER@PINOYWEBMASTER.COM
  • +639173612286
  • PASIG CITY, METRO MANILA

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Frequently Asked Question

What is web hosting?

Every website that you visit consists of a domain name and a web host. The easiest way to picture it is to think of the domain name as the address and the web hosting as the physical building.

When you’re browsing the web and you type in a URL (i.e. http://www.pinoywebmaster.com), your web browser basically queries that domain name (i.e. pinoywebmaster.com) and asks it where the website is hosted. The browser then loads up the contents that are stored there.

Web hosting is effectively the process of using a server to host a website, and there are all sorts of different types of web hosting available out there on the market. Pinoywebmaster, just like most web hosts offer different packages so that their customers can pay for just the resources that they need. The more popular the website is, the more resources it’s likely to need to function effectively.

How long does it take to set up a Pinoywebmaster hosting account?

Not long at all! We’re proud of the fact that setup is instant. That means our new customers can get started straight away without delay. Just create your account and walk through the setup process and you’ll be ready to log in and to start managing your new hosting account immediately.

Will I get a free domain name?

Yes! We make it easy for you to get going by offering a free domain name when you sign up for an annual plan. We also offer some of the lowest prices on the market so that you can set up your website without spending a small fortune.

Can I buy Hosting without a domain name?

Yes, you can. If you want to, you can purchase domain names from elsewhere and point it to your server with Pinoywebmaster. If you want to keep your domain name and your website hosting together under a single provider — which we’d recommend for convenience and easier troubleshooting — then you can also transfer an existing domain name to Pinoywebmaster. Just get in touch and let us know!

How can I be sure Pinoywebmaster hosting is secure?

We take security very seriously because there’s no point having a website if you can’t be sure that it’s safe from attack. This includes running advanced , custom built security software and regularly updating our infrastructure.

How does web hosting work?

Your website is basically a collection of files and (in most cases) database that are served up to your visitors as they browse around it. Pinoywebmaster will allocate space for you to store your website and database.

When you sign up to Pinoywebmaster, you’ll receive login details to access your hosting account’s admin panel.

At Pinoywebmaster, we offer custom built hosting control panel. Using our control panel you can carry out basic hosting management, monitor resource usage, create email addresses and install content management systems (CMSs) like WordPress. Note that this is different to the admin panel for your website, which will be created when you install a CMS. This is the admin panel for your server as a whole.

What kind of hosting do I need?

That depends – what kind of website do you have? And what’s your budget?

As a general rule, shared hosting is the best place to start, and Pinoywebmaster’s hosting is suitable for almost any kind of website. Our hosting helps you to keep the costs down during the early days of your website while allowing you to pay only for the resources that you need. If your website starts to take off, you can easily upgrade to higher tier plan and pick up some extra resources.

Ultimately, every website is different. If you’re not sure, why not get in touch with our team so we can chat it through with you and make a personalized suggestion based on your needs?

Can I transfer my website to Pinoywebmaster?

Yes – and we actively encourage it! If you’re using one of the more common CMS platforms such as WordPress then there are plenty of tools available to make it easy to export from one host and to import into another. But if you’re not using a common CMS – or if you need a little help along the way – then just let us know. Our staff will do everything they can to help you to make the transfer – and we’ll do it free of charge!!

Can I upgrade my hosting plan as my website grows?

Yes! In fact, this is usually what we recommend, and it’s one of the benefits of choosing Pinoywebmaster as your hosting provider. We make the upgrade procedure as simple as possible so that you can start on our budget plans and upgrade as your website starts to take off. We’re there alongside you at all times and we’re ready to grow with you!

Many other hosting providers will try to talk you into taking out plans that you neither need nor want. We disagree with that. We believe you should pay only for the resources that you need.

What kind of support will I get?

Here at Pinoywebmaster, we pride ourselves on our support team. In fact, we call our support team our customer success team, because we go the extra mile to make sure that our customers are as successful as possible. If you have a problem, no matter what it is, then get in touch with us. We’ll do our best to fix it if it’s something that’s under control, and even if not, we’ll try to point you in the right direction.

Our customer success team is top-rated within the industry and we have a long track record of doing everything in our power to help our customers. We respond quickly and thoroughly and don’t give up until we’ve found a solution. So if you’re having a problem, get in touch!

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